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Job Opening | Support Services/Administration
Investigations
Field Operations
Community Services

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Frequently Asked Questions

Copies of police reports may be obtained by contacting the records clerk at the police department from 8a.m. until 4 p.m. Monday through Friday. Portions of some reports may not be available for public release, please contact the records clerk at 314-849-4400 if you have any questions.

Yes. Prior to leaving on vacation, notify us by calling 849-7867 (suns) and answering a few questions. That information will be given to the patrol officers. Your home will be checked daily. Upon your return, please call and advise us so that we may cancel the daily check.

All telephone numbers have been routed into the 911 system to connect to the police agency responsible for that location. Sunset Hills dispatchers answer all calls made in Sunset Hills to 911. The 911 system automatically displays the telephone number and address to the dispatcher of any incoming 911 call. The dispatcher will then obtain the nature of the emergency, verify the address and send the appropriate units. All 911 calls that originate from a cellular telephone will connect you directly to the St. Louis County Police Department. If your are calling from a cellular phone you will need to advise the dispatcher the exact location of the emergency so they can connect you to the proper agency. Please remember, 911 is a powerful tool that has saved many lives, but it should be used in emergencies only.

The city hall offices issue parking permits. You need to contact them at 849-3400.

Sunset Hills has several ordiances regarding noise complaints. Call the police for complaints about loud parties, stereos, or barking dogs. In most of these cases it will be necessary for a complainant (not the police) to be willing to sign a summons in order to charge a person with this violation. Noise caused by construction work, heavy equipment and blasting is restricted to 7:30 am to 6:30 pm, Monday through Friday and 8:00 am to 5 pm Saturday and Sunday. Trash pick-up noise is restricted in the residential areas to 7:00 am to 8:00 pm Monday through Saturday. These last two type of complaints do not need a complainant's signature.

Call us immediately at 849-4400. If you believe it is an emergency situation call 911. Do not wait until the next day or the morning. Our officers are constantly patrolling the city; they could be one block from your house at the time of the incident. If you don't call we can't help. No concern is too small to check out.

Contact either Lieutenant Mike Swofford or Lieutenant Greg Zveitel, Monday through Friday 7 am to 10 pm at 849-4400.