The Sunset Hills Police Department's state of the art communications center is the primary answering point for all 911 calls that originate within the City of Sunset Hills. Approximately 14% of all calls for service are received via 911. Six Communications Officers who rotate shifts to man the radio 24 hours a day, 7 days a week staff the Communications Division, they are supervised by the office manager. Their primary job is to receive, evaluate, and disseminate all police calls for service. All communications personnel are required by law to complete various computer training, which allows access to the Missouri Uniform Law Enforcement System (MULES) and the National Crime Information Center (NCIC). The Communications officers perform computer inquiries to aid the officers in their investigations.

RECORDS: A vital part of providing police service is to maintain accurate records. One clerk who is supervised by the office manager staffs our records division. The record clerk is responsible for data entry and file maintenance of all police reports. Arrest dispositions, criminal history record checks, preparing reports for court, and correct dissemination of police reports are performed by the records division. The clerk prepares required monthly statistical reports for various city, county, state and federal agencies. Citizen requests for police reports are handled by our records division.

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