Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Parks and Recreation
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The City of Sunset Hills, Parks and Recreation Department has transitioned into the ActiveNet portal, which is an easy-to-use online registration system. Activity registration can be completed and fees can be paid online by credit card (unless otherwise noted). You will need a valid e-mail address to register online. Customers that have a membership, registered in a program, rented a room/pavilion with an email address on their account; please follow these step-by-step instructions to access your account. If you do not know the email account you used to register with us, please call the Community Center at (314) 842-7265. This is important so that you do not duplicate your account. 1. Click on the Online Registration button 2. Click on My Account 3. Select forgotten? to set-up a new password 4. Type in your email address 5. Click Done 6. Click Continue 7. Check your email for your temporary password 8. In ActiveNet type in your email address and temporary password 9. Click Sign-in 10. Re-type your temporary password in the current password box 11. Enter your new password 12. Re-enter password 13. If desired, you may enter in ‘Security Information’ 14. Click Save 15. Register and pay for classes New Customers: If you have NOT registered with us since August 2014 then please follow these instructions: 1. Go to Create Account 2. Fill out all required fields denoted with an asterisk (*) 3. Read and accept the “Terms of Use” by checking the box 4. Select either Submit & Add Family Member or Submit 5. Select continue 6. Activate your account by clicking the link sent to your email. 7. Register and pay for classes For questions or technical assistance please call the Parks & Recreation Department at (314) 842-7265. Class/program registrations will not be accepted without the fees paid in full.Parks and Recreation
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Our monthly membership is a no commitment, no contract, no auto draft. Our annual membership is valid for one year from date of purchase.Parks and Recreation
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A fitness membership includes access to our fitness center, gymnasium, member only open gym, select free group fitness classes, towel service, clean locker room and shower facility.Parks and Recreation
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Employees of Sunset Hills businesses qualify for the business rate for membership. Guests purchasing either business membership must show proof of employment by providing a current paycheck stub (with a Sunset Hills business address) and driver’s license.Parks and Recreation
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You can check your SliverSneakers eligibility at the website listed below or by calling 1-866-456-3065.Parks and Recreation
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Prices are set for five (5) people living in the same household. Additional people, up to ten (10), may be added for a fee. Residents are $20 per person per year and Non-residents are $40 per person per year.Parks and Recreation
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The Community Center is open 5:30am to 9:00pm Monday through Thursday, 5:30am to 7:00pm Friday, 7:00am to 7:00pm Saturday, 9:00am to 5:00pm Sunday. The Community Center has limited hours on New Year's Day, Memorial Day, Labor Day, Halloween, the day after Thanksgiving, Christmas Eve, the day after Christmas, and New Year's Eve. The Community Center is closed on Easter, The Fourth of July, Thanksgiving and Christmas Day.Parks and Recreation
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You do not need a fishing license to fish at the lake. There is a donation box located on the dam side of the lake. Donations for care of the lake are greatly appreciated.Parks and Recreation
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Field conditions are updated on our extension at rainoutline.com. You can also call (314) 828-3384 for an automated message update.Parks and Recreation
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Parks and Recreation
Call the Customer Service phone number on the back of your health plan member ID card if you have questions.